LEVEL 3
UX Leadership
It focuses on what kind of conditions must be met to maximize UX maturity in businesses, organizations, how to set up and manage a successful UX team, how to control the process by creating a UX strategy and using UX metrics.
Content
Learn the Service Design method. Measure and increase UX-CX maturity level, measure UX impact, define metrics. Build, develop and manage a UX team. Develop a culture of collaboration and co-creation with the Design Thinking approach.
Real-life case studies
Experienced global trainers
Online training with small groups
Module 4
Best Practices for Leading UX Projects
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Divergence and Convergence in Context
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Co-design and Effective Feedback
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Building the Design Culture
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DesignOps and ResearchOps
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MVP, Lean UX
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Methods for Prioritization
Module 5
Measuring the Experience
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Why We Measure the Experience
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Measuring UX in Context and Over-Time
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Measuring Usability. UX Quality Metrics.
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Measuring Customer Experience (CX)
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ROI of UX
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KPIs vs Metrics
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Google HEART Framework
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Automated Tools
Module 1
UX Leadership
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Design Maturity
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Challenges in Implementing UX Approach in Organizations
Module 2
Preparing UX Initiatives
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UX Strategy
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Business Value of UX Work
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Identifying UX Opportunities
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Creating a Business Case for UX Initiative
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Design Briefing, Framing Design Challenges
Module 3
Building UX Teams
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Roles in a UX Team
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UX Skills Frameworks
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Human (Soft) Skills
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Creating Career Paths for Design Teams
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Scaling Design Teams in an Organization
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Recruiting Team Members
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DesignOps / ResearchOps
Pricing
Student /
New Graduate*
A transcript or student certificate is requested from the participants who will benefit from this discount.
5400 TL
/person
(VAT included)
Professional
For purchases of 4 or more participants, a discount is applied according to the number of people.
6440 TL
/person
(VAT included)
*Student Discounts are applied to; Unemployed/No-Regular Income holders, High School, Undergrad, Grad, Masters and Doctorate degree students and people graduated with these degrees no later than 3 years and still has no employement.